FAQs

All our most frequently asked questions conveniently collated in one central location.

My Perfect Eyes

My Perfect Eyes lasts up to 8 hours, or until you decide to wash it off. This under eyes cream delivers a temporary eye lift.

Yes, My Perfect Eyes eye cream for wrinkles gives an instant result but it is best to allow around 5 minutes before applying make-up to ensure the product has completely set. However, you should not use an oil-based make-up on top of My Perfect Eyes as it can dissolve the ‘web’ like structure that My Perfect Eyes forms and therefore diminish the effects. A mineral based foundation, cream to powder, compressed powder/bronzer or a mousse is best applied gently with a make-up brush.

Yes, My Perfect Eyes will instantly erase any fine lines and wrinkles, flattening and smoothing over the under eye area. Results will last up to 8 hours and can be washed off with warm water. My Perfect Eyes is also an excellent eye bags cream and can also be used as an eye cream for dark circles.

Yes, My Perfect Eyes has been specially formulated to work on all the major signs of skin ageing around the eyes, including dark circles. The results last for up to 8 hours and the product can be easily washed off with water at any time.

Absolutely! We recommend you use an oil-free formulation foundation if you want to use it in conjunction with My Perfect Eyes. 

My Perfect Foundation has been specially designed to work with My Perfect Eyes and to glide on effortlessly to deliver a flawless and natural, oil-free, velvety matte finish.

For best results, we recommend that you allow My Perfect Eyes to completely dry first before applying your makeup. Do not use an oil based foundation on top of My Perfect Eyes as this will cause the delicate veil of product that invisibly sits on top of the skin to be dissolved which will reduce the effectiveness of the product.

Yes, you are perfectly fine to use your favourite facial moisturiser or a makeup primer on the rest of your face. Just be sure to avoid the area immediately under your eyes where My Perfect Eyes has been applied. 

If you use a moisturiser directly under the eyes it will prevent My Perfect Eyes from drying and working effectively.

There are three possible reasons why My Perfect Eyes may on occasion leave a visibly white, powdery residue under the eyes.




The bottle has not been sufficiently shaken prior to use.

a. The product should appear as a smooth pink gel. Over time and when left unused, the product may settle in the bottle and produce a gritty look and feel. If that’s the case, simply pop the lid back on, ensuring it’s tightly screwed in place, and give your bottle a vigorous shake to thoroughly mix and awaken the product.


Too much product has been dispensed and administered


a.You only require a very thin layer of My Perfect Eyes for the product to be effective. Less is more! Just a pea-sized amount is more than enough to complete both eyes. Gently sweep under each eye anywhere that you have lines, puffiness and dark circles, before then “feathering” the product down and out across the top of your cheek bone. Be sure to capture the crows feet area. If your under eyes look visibly “wet” this is a tell-tale sign that you’ve applied too much product. In which case, simply wash away with water, pat the under eye area dry, and start again.


The product has come into contact with another oil-based product that has been applied underneath My Perfect Eyes or directly afterwards


a.My Perfect Eye works by forming an invisible veil under the eye area and delivers amazing transformational results. However, it must always be applied to clean, dry skin, to achieve optimum results. If you use a moisturiser directly under the eye where you intend to apply My Perfect Eyes, it can not work effectively. Likewise, if you go on to apply any oil-based products close to or directly over the top of the product, it will simply dissolve the active ingredient and reverse your results.



Still having problems applying My Perfect Eyes. Watch our application tutorial:




To ensure the longevity of your product, we recommend you store at ambient room temperature. Extremes of heat temperature may adversely affect the product's efficacy. Always be sure to securely tighten the lid and use My Perfect Eyes within 18 months of opening.

My Perfect Eyes should be removed with warm water only. Soak two cotton pads in water, place directly over the eye area and wait for a few moments until the product has dissolved. There is no need to use makeup removers or cleansing products. Please do not rub the under eye area.



My Perfect Facial

My Perfect Facial is our full facial contouring treatment which lifts, tones and firms the skin,
softening lines and wrinkles while smoothing the face, neck and décolletage. Formulated with a powerhouse of active ingredients, and protein-dissolving enzymes that melt away dead skin cells for a brighter, more even complexion.

My Perfect Facial gives instant and ongoing results.


You can use the Facial treatment ad hoc for special occasions, however, you will get the most benefit out of the product if you use it regularly once a week.


If you decide to stop using My Perfect Facial on a regular basis your face will just go back to normal. However, we do have customers who have used My Perfect Facial over a period of time and reported improvements in the elasticity and muscle tone of their skin even when not applying the product as frequently.

My Perfect Facial is backed by Tried, Tested and Trusted clinical results. It is a full facial contouring system which is scientifically proven to lift, tone, tighten and firm the skin while simultaneously softening facial lines and wrinkles and smoothing the skin of the face, neck and decolletage. Formulated with a powerhouse of active anti-ageing ingredients, it contains protein dissolving enzymes that effortlessly melt away dead skin cells revealing a brighter, tighter and more radiant complexion. Skin tone appears more even and surface damage repaired.

When you first start using My Perfect Facial, we recommend that you apply up to three times in your first week to really kick start the anti-ageing benefits. This should be followed up in the second week with two facial contouring treatments. Thereafter, one a week is optimum to maintain your benefits and results on-going. This non-invasive home facial contouring system delivers instant as well as on-going results.

My Perfect Facial gives instant and ongoing results.


You can use the Facial treatment ad hoc for special occasions, however, you will get the most benefit out of the product if you use it regularly once a week.


If you decide to stop using My Perfect Facial on a regular basis your face will just go back to normal. However, we do have customers who have used My Perfect Facial over a period of time and reported improvements in the elasticity and muscle tone of their skin even when not applying the product as frequently.

My Perfect Facial is a weekly treatment.


When you first start using the product, we recommend that it is applied three times in the first week, twice the following week and once weekly thereafter for on-goig maintenance of the results and benefits.


This will really kick start the changes to your skin and accelerate your results.

Depending upon which of our kits you have opted to purchase, My Perfect Facial is supplied in 5, 10 and 50 treatment kits and will last according to how frequently you choose to use the masks.




The 10 treatment pack will last you 2 months if it’s your first time purchase, over 2 months if it’s part of ongoing weekly treatments.


The Pro 50 treatment pack will last you for a whole year.

To ensure the longevity of your product, we recommend you store at ambient room temperature. Extremes of heat temperature may adversely affect the product's efficacy. We recommend purchasing one of our cosmetics cases to ensure that all the product's components are safely stored together, ready for when you want to apply a My Perfect Facial treatment.

My Perfect Facial combines a range of active anti-ageing ingredients. The formulation contains a unique blend of herbs, fruit extracts, proteins and minerals alongside enzymes. Papaya, one of our hero ingredients, is commonly used to tighten and exfoliate the skin while Marine Algae has a wonderful effect on refining pores and skin surface texture.

My Perfect Facial is our full facial contouring treatment which lifts, tones and firms the skin, softening lines and wrinkles while smoothing the face, neck and décolletage. Formulated with a powerhouse of active ingredients, and protein-dissolving enzymes that melt away dead skin cells for a brighter, more even complexion.



My Perfect Sheet Mask

Carefully unfold one sheet mask and lay it on a thoroughly cleansed face and neck. Take care to align correctly, especially around the more delicate eye area. For the most effective results, we recommend you leave for around 20 minutes. Remove and gently pat any remaining serum into the skin to encourage further absorption.


Repeat weekly or whenever you feel like your skin requires a re-energising boost of hydration. It’s ideal for use in conjunction with My Perfect Facial and also post a range of skincare procedures including Dermal Needling, Peels, Microdermabrasion and more. It’s also perfect for counteracting the negative impact of environmental stresses caused by living in harsh climates.



My Perfect Wash

My Perfect amino acid facial wash is a specially formulated cleanser with a gentle yet luxurious foaming texture. You can expect makeup to be easily removed, pores refined and skin cleansed without stripping your natural PH Levels. Ongoing use will improve results.

My Perfect foaming facial cleanser is highly effective at removing makeup without stripping the skin of essential oils.

We’ve included amino acids in our best-selling foaming facial cleanser because they are a highly effective, mild cleaning ingredient derived from all-natural ingredients. Amino acids help to lift and remove dirt and makeup from the skin without stripping it of essential oils. The formula maintains the optimum pH integrity of the skin and delivers a clean and visibly luminous canvas.



My Perfect Day

For optimum results, we recommend massaging a pea-sized amount of My Perfect Day into a clean face every morning as part of your daytime anti-ageing skincare ritual. Dispense into the palm of your hand and then gently administer in light sweeping strokes to the face and neck.

We recommend using My Perfect Day in conjunction with our luxurious foaming facial cleanser, My Perfect Wash. Packed with amino acids, when combined with My Perfect Day, you will reveal exceptional results. Skin is protected all day long from external aggressors by the invisible barrier of active anti-ageing ingredients. Skin looks and feels soft, hydrated and luminous.

My Perfect Day Cream is our ultimate day cream as it is used to target a combination of skin concerns. It delivers 12 hours of hydration and protection from external aggressors. Infused with Argireline Peptides that mimic the effect of needle fillers, reducing fine lines and wrinkles. Contains active, skin soothing and nourishing ingredients to keep your skin supple and soft.



My Perfect Night

My Perfect Night has been specially formulated to nourish, hydrate and plump the skin while you sleep. With active ingredients including Ameliox, Hyaluronic Acid and Vitamin E, this powerful anti-ageing formula maintains skin elasticity and firmness while also reversing and repairing tell-tale signs of skin damage.

For optimum results, we recommend massaging a pea-sized amount of My Perfect Night into a clean face every evening as part of your nighttime anti-ageing skincare ritual. Dispense into the palm of your hand and then gently administer in light sweeping strokes to the face and neck.

We recommend using My Perfect Night in conjunction with our luxurious foaming facial cleanser, My Perfect Wash. Packed with amino acids, when combined with My Perfect Night, you will reveal exceptional results. Skin is replenished, rejuvenated and repaired overnight. Wake up looking refreshed with skin that is re-invigorated with radiance.

My Perfect Night Cream can be purchased worldwide online and in selected retail stores. It is available in two sizes 15ml and 50ml.



United Kingdom: 29.99Pounds 15ml / 49.99Pounds 50ml


USA: 29.99US 15ml / 49.99US 50ml



My Perfect Foundation

My Perfect Foundation is a fuss-free and flawless, luxuriously textured foundation that delivers a perfect finish every time. With a beautiful weightless matte velvet consistency, it’s specially formulated to be blendable and buildable, blurring out lines and imperfections for a younger-looking you. Formulated with advanced colour matching technology, the foundation harmonises with your natural skin pigmentation. My Perfect Foundation will adjust to your skin’s pigment and is the reason why it comes in three shades - light, medium and dark. Pick the closest shade to your current skin tone.

We recommend you use an oil-free formulation foundation if you want to use it in conjunction with My Perfect Eyes. My Perfect Foundation has been specially designed to work with My Perfect Eyes and to glide on effortlessly to deliver a flawless and natural, oil-free, velvety matte finish.

My Perfect Foundation is a buildable light-weight foundation that blurs out your skin. It builds well for your preferred level of coverage, and it’s specially formulated to reduce redness, wrinkles, imperfections and blemishes.



My Perfect Lashes

There is no need to apply additional mascara if you are wearing My Perfect Lashes. This innovative fibre extending noir mascara contains a silicone base mascara along with a separate lash fibre formulation. With two bristled brush ends, simply work the product from root to tip for the perfect smudge-proof application every time.

Featuring advanced layer-building technology, My Perfect Eyes innovative bristle brush ensures clump-free and smudge-free application. Start with the grey side of My Perfect Lashes and apply an even coat to the silicone based mascara. While the base mascara is still wet, remove the specially angled bristle brush from the white side and begin to apply a coat of the extendable lash fibre formulation from root to tip, teasing the eyelashes to lengthen and elongate further. Apply a second coat of the black-noir mascara base and continue to build until you’ve achieved your desired final look.



Additional FAQs

My Perfect Cosmetics products are not available at Chemist Warehouse, but can be purchased at your local Priceline store. 

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