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FAQ’s

my perfect eyes faqs

Absolutely! My Perfect Eyes gives an instant result but it is best to allow around 20 minutes before applying make-up to ensure the product has completely set. However, you should not use an oil based make-up on top of My Perfect Eyes as they can dissolve the ‘web’ like structure that My Perfect Eyes forms and therefore diminish the effects. A mineral based foundation, cream to powder, compressed powder/bronzer or a mousse is best applied gently with a make-up brush.

Yes! You can apply moisturiser to the rest of the face and neck but should avoid the under eye area where you are wearing My Perfect Eyes.

There are three possible reasons why a powdery white substance can appear:

The bottle has not been shaken enough, prior to use.
Too much product has been used. Only a thin layer of My Perfect Eyes should be applied and then blend over the top of the cheekbone and under the eye.
There is an oil-based product present, either underneath or has been applied afterwards.
still having issues? see full instructions.

Extremes of temperature may have adverse effects on the product, so it is best to store My Perfect Eyes at an ambient room temperature with the lid fully secure and tightened and use within 18 months of opening.

My Perfect Eyes should be removed with warm water only. Soak two cotton pads in water and place over the eyes and allow the product to simply dissolve.

My Perfect Eyes comes in a 10g and a 20g bottle providing approximately 100 or 200 applications. Used every day a 200 application bottle should last approximately 6 months, but most customers say that using it for weekends and special occasions it can last all year, if stored correctly

My Perfect Eyes is not a ‘treatment’ for fine lines and wrinkles but a cosmetic temporary solution. Consider it as an invisible primer or concealer for smoothing the under eye area.

No! My Perfect Eyes is perfectly safe to use daily – it is classified as a non-colour cosmetic, alongside other cosmetics that do contain colour, such as mascara, lipstick etc.

my perfect facial faqs

If you decide to stop using My Perfect Facial on a regular basis your face will just go back to normal but customers who have used My Perfect Facial over a period of time have reported improvements in the elasticity and muscle tone of their skin even when not applied as often.

It is a weekly treatment but it is recommended that it is first applied three times in quick succession, twice the week after that and once a week thereafter for maintenance.

You get 5, 10 or 50 treatments from the kit for your face and neck applications, depending on what kit you go for!

Best stored at room temperature.

It contains a unique blend of herb, fruit extracts, proteins, minerals and enzymes. Two of the ingredients, cornstarch and papaya, are used to tighten and exfoliate and Sea Algae helps to refine the pores.

website faq’s

The coupon code is applied at the basket stage before proceeding to the checkout.

delivery faq’s

we do our best to estimate the most accurate delivery time. for the most-up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. After orders are dispatched, we generally ask for 14 calendar days of the date of our dispatch confirmation. some remote destinations within australia may take a little longer. orders are processed for delivery on working days only (monday through friday, excluding public holidays).

All orders are dispatched next two business days. Upon dispatch of your order, your tracking number will be emailed to you for ease of reference. You may track the progress of your shipment at anytime through the link attached in your email. All orders are sent Via Norsk Shipping. Once your order has arrived in Australia it will be delivered via Australia Post

If no one is home to receive your delivery, Australia Post will leave it in a safe place. If there is no safe place, it will be taken to a local Post Office and Australia Post will email you when it’s available to collect.

This will depend on the size of your package. If you are unable to take delivery of your order, Australia Post will leave it in a safe place. If there is no safe place, it will be taken to a local Post Office and delivery slip will be left with you.