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contact us

we are here to help

To find out more about our products, you can talk to one our friendly product advisers on 03 8376 1180 or email us at hello@myperfectcosmeticscompany.com.au

returns

We are so confident that you will love our products that we offer a full no quibble 30 day money back guarantee on all of our products. To be eligible for a refund, you must contact our Customer Service Team prior to returning products. You have 14 days for us to receive the products once notified, you will be responsible for paying for your own postage costs for returning your item.

Once your return is received your refund will be processed, and a credit automatically applied to the original method of payment, within 5 working days. If 30 days have expired since your purchase, unfortunately you will no longer be eligible for a refund.

Call us on on 03 8376 1180 or email us at hello@myperfectcosmeticscompany.com.au

exchanges

My Perfect Cosmetics Company is committed to providing a quality service for its customers and selling in an open and accountable way that builds the trust and respect of all our partners. Our  Complaints Policy  is designed to provide guidance on the way in which we receive and manage complaints. We want to help you, our customer, to resolve any complaint as quickly as possible.

If an item is defective or damaged and you request an exchange of the same item, send us an email at  hello@myperfectcosmeticscompany.com.au or call us on 03 8376 1180 . The time it takes for your exchanged product to reach you can vary, dependent on where you live.

unsubscribing

If you wish to unsubscribe from My Perfect Cosmetics Company’s marketing communications, please email us at  hello@myperfectcosmeticscompany.com.au  or phone in on  03 8376 1180